03/2026 — Present
New York, NY
● current
Datazoic
Customer Success Associate
- Onboard new clients end-to-end through UAT & Prod testing, feature configuration, and validation
- Demo the Prism platform to 20+ senior stakeholders and sales traders; lead trainings with 50+ panel participants
- Write SQL against internal databases to diagnose API-integration and configuration issues
- Liaise with corporate access teams, research & sales traders, and directors at sell-side firms on features, feedback, and use cases
- Author patch and feature release notes; track implementation workflows across Redmine and JIRA
SQLJIRARedmineUAT
01/2024 — 03/2026
New York, NY
✓ validated
Chronograph
Data Operations Analyst II
- Oversaw data operations for ~1,200 funds across ~200 general partners, keeping financial reporting accurate and consistent
- Managed end-to-end implementation of a 20+ fund client portfolio with biweekly client meetings and deliverable tracking
- Found and fixed data-quality issues with SQL through ReTool, improving dataset cleanliness and reporting accuracy
- Authored SOP documentation in Notion; trained new analysts and screened first-round hiring interviews via Greenhouse
- Collaborated with product, engineering, and ops to improve analyst-facing tools and workflows
SQLReToolNotionGreenhouse
09/2022 — 12/2023
Brooklyn, NY
✓ validated
Ocean Eyes Optical
Sales Associate
- Sold ~150 designer frames and led staff as the central liaison for policy, training, and technical questions
- Implemented RevolutionEHR and ran Salesforce for patient intake, prescriptions, and orders — then trained everyone on both
- Managed budget sheets on an accrual basis in Excel and built lab & manufacturer relationships that earned discounts and priority
SalesforceRevolutionEHRExcel
06/2020 — 06/2022
New York, NY
✓ validated
Research Foundation of CUNY
Research Associate
- First author on a published 20-page honors thesis; qualitative coding, SPSS analysis, and publication-ready tables
- Ran ANOVA and correlation tests in SPSS; cleaned and transformed raw survey data in Excel for analysis
SPSSExcelResearch